Updated

Best AI Customer Service Tools

AI customer service tools answer customer questions and support the agents who handle the rest. The tools here put chatbots trained on a help center or website in front of customers, around the clock and in many languages, summarize and route conversations, draft replies, and run phone and messaging channels with AI built in. Some are complete help desks and contact centers, and others add an AI agent to the tools a support team already uses. Each entry links to its own listing with a description and the product's website.

  1. 1
    Dialpad logo

    Dialpad Transforms Communication with Unified Platform

  2. 2
    Voiceflow logo

    Voiceflow Transforms AI Customer Experience Solutions through No-Code Development

  3. 3
    Chatbase logo

    Chatbase Transforms Business Data into Conversational AI with Customizable Chatbots

  4. 4
    Wonderchat logo

    AI-Powered Wonderchat Revolutionizes Website-Level Customer Support with Automated Chatbots

  5. 5
    DocsBot logo

    DocsBot AI Transforms Documentation into Intelligent Chatbots

  6. 6
    MessageBird logo

    From SMS pioneer to global comms leader: MessageBird's decade of transforming business connections

  7. 7
    SiteGPT fallback logo

    SiteGPT's AI Chatbots Offer 24/7 Multilingual Support Across Websites and Applications

  8. 8
    yellow.ai logo

    Yellow.ai Transforms Customer Service with AI-Powered Automation

  9. 9
    LivePerson fallback logo

    LivePerson Transforms Customer Engagement with AI-Powered Conversational Solutions

  10. 10
    YourGPT logo

    YourGPT Chatbot Automates AI-Powered Customer Engagement Across 100+ Languages and Multiple Channels